Your wellbeing and privacy matter.
Frequently Asked Questions
Temotiva uses minimal data, does not sell personal information, and you can request to delete your account anytime.
We answer your questions about how Temotiva works, your privacy, and how to get started.
Getting Started with Temotiva
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Temotiva is an emotional wellbeing and self-care app designed to help you regulate yourself during moments of overwhelm, stress, or blockage, with guided micro-practices.
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You log in, do a quick check-in, choose what you need today, practice a brief activity, and at the end register how you feel. The app guides you step by step.
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Between 1 and 10 minutes. The idea is that you can use it even on a difficult day.
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When you notice high mental load, tension, irritability, mild anxiety, blockage, or when you're on "autopilot".
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No. Temotiva is designed to be simple and practical, without technical jargon.
Security, Privacy & Data
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The minimal data necessary for the app to function and for you to see your progress. For example, your email if you create an account, and your usage records if you choose to save them.
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No. We do not sell personal data.
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We do not use your data to show you advertising based on your personal information.
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We work to ensure storage and processing comply with applicable regulations and security best practices, prioritizing EU infrastructure when possible.
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It depends on the feature. Some functions may be available without an account, while others, like saving history or accessing premium content, require registration.
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Yes. You can request deletion of your account and data. If there's a direct option in the app, it will be accessible from settings; otherwise, you can request it via email and it will be processed.
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Only as long as necessary to provide the service or until you request deletion, except for legal obligations.
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We apply reasonable security measures such as access controls, development best practices, and periodic review. Security is an ongoing process.
Responsible Use & Limits
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No. Temotiva is a preventive and psychoeducational tool. It is not a clinical service or a substitute for professional care.
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If you are in crisis, with self-harm ideas, immediate risk, or severe symptoms that significantly interfere with your life, the recommendation is to seek urgent professional help or emergency services.
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No. We do not provide diagnoses or clinical assessments.
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Yes, it can complement your self-care habits as long as you find it useful and use it with good judgment.
Subscription & Payments
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Access to a portion of the practices and basic features.
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Complete access to the practice library, advanced features, and tracking tools. Details may vary depending on the version.
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Yes. Cancellation is managed from your Google Play account or the corresponding payment method. You maintain access until the end of the billed period.
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Yes, in workshops or institutional pilots we can provide access codes for limited time periods.
Support
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From the help section in the app or by email. Include your phone model and app version if it's a technical issue.
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In the support or contact section. We read everything and prioritize based on impact and frequency.