1. What are cookies?
Cookies are small text files that are downloaded and stored on your device (computer, smartphone, or tablet) when you access certain websites.
Cookies allow a website, among other things, to store and retrieve information about a user's or device's browsing habits, and depending on the information they contain and how you use your device, they can be used to recognize the user.
2. Who is responsible?
- Controller: TEMOTIVA INNOVACIÓN LAB, S.L
- Activity: Emotional well-being platform
- Contact email: info@temotiva.com
3. Types of cookies used
3.1. By purpose
a) Technical cookies (necessary)
These are cookies that allow the user to browse the website and use the different functionalities and services available on the platform.
They include, among others:
- Keep the session logged in.
- Remember browsing preferences.
- Allow access to private areas.
- Ensure site security.
These cookies do not require the user's consent.
b) Analytics or measurement cookies
These are cookies that allow us to quantify the number of users and analyze their browsing behavior in order to improve the services offered on the platform.
Example:
- Google Analytics.
These cookies require the user's prior consent.
Likewise, the cookies used may be:
- First-party cookies: managed directly by TEMOTIVA.
- Third-party cookies: managed by external providers who provide services to TEMOTIVA (for example, Google, Stripe, or Formspree).
TEMOTIVA does not directly control cookies installed by third parties, and those third parties are responsible for their own privacy and cookie policies.
Third-party cookies and those that are not strictly necessary will only be installed after obtaining the user's consent, where required by applicable law.
3.2. By duration
- Session cookies: are automatically deleted when the browser is closed.
- Persistent cookies: remain stored on the device for a specified period.
3.3. By owner
- First-party cookies: managed by TEMOTIVA.
- Third-party cookies: managed by external providers.
4. Details of cookies used
Below are the main cookies used on the platform:
Essential technical cookies
| Cookie | Purpose | Duration | Owner |
|---|---|---|---|
| Session | Keep the user authenticated | Session | TEMOTIVA |
| Preferences | Remember user settings | Variable | TEMOTIVA |
Analytics cookies (with prior consent)
| Cookie | Purpose | Duration | Owner |
|---|---|---|---|
| Google Analytics (_ga, _gid, etc.) | Analyze website usage | Up to 2 years |
The information generated by Google Analytics cookies may be transmitted to and stored by Google on servers located outside the European Economic Area.
More information: https://policies.google.com/privacy
Third-party cookies
| Service | Purpose | More information |
|---|---|---|
| Stripe | Payment processing | https://stripe.com/privacy |
| Formspree | Form management | https://formspree.io/legal/privacy-policy/ |
| Skool (or others) | Integrated platform/services | https://www.skool.com/legal |
5. Consent management
When you first access the platform:
A cookie banner will be shown and you will be able to:
- Accept all cookies.
- Configure your preferences.
- Reject non-essential cookies, just as easily as accepting them.
Only unnecessary cookies will be activated when you give your consent.
5.1. Legal basis for use
- The use of technical cookies is based on the controller's legitimate interest (Art. 6.1.f GDPR).
- The use of analytics and third-party cookies is based on the user's consent (Art. 6.1.a GDPR).
5.2. Optional functionalities and similar technologies
Some platform features may be disabled by default and require the user's explicit activation, such as the AI-based companion module.
Activating these features may involve the use of technologies similar to cookies (such as session memory storage or temporary technical identifiers) necessary for their proper functioning during the interaction.
These technologies are strictly technical in nature and are used exclusively while the feature is active, being deleted once the session ends or the feature is deactivated.
Under no circumstances are conversations stored or histories created associated with this module. The activation of the AI module is carried out through specific consent, separate from cookie consent, in accordance with data protection regulations.
The user may at any time:
- Not activate this feature.
- Withdraw consent.
- Continue using the platform without using this module.
6. How to configure or delete cookies
You can allow, block, or delete the cookies installed on your device through your browser settings:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/es/kb/proteccion-de-rastreo-mejorada-firefox
- Safari: https://support.apple.com/es-es/HT201265
- Edge: https://support.microsoft.com/es-es/help/4027947
Likewise, you may withdraw your consent for the use of cookies at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal. To do so, you can modify the cookie settings through the configuration panel enabled on the website or by following the instructions in your browser indicated above.
Please note that if you block technical cookies, some website features may not work properly.
7. International data transfers
Some providers (such as Google) may carry out international data transfers outside the European Economic Area, specifically to the United States.
These transfers are carried out in accordance with the EU-U.S. Data Privacy Framework or, failing that, through Standard Contractual Clauses approved by the European Commission, or equivalent legal mechanisms.
8. Policy updates
TEMOTIVA reserves the right to modify this Cookies Policy at any time to adapt it to legislative changes or changes in the use of cookies.
When there are significant changes:
- The user will be notified.
- Consent will be requested again if necessary.
9. Contact
If you have any questions about this Cookies Policy, you can contact:
Last updated: 30 July 2026